FAQ's

A:  A pawn loan is a loan that is secured by collateral held by the pawnbroker. Different pawnshops loan on different items. All customers provide collateral, eliminating the need to distinguish high-risk from low-risk borrowers. Typically, loans are small, averaging between $50 and $200, although they can be as small as $20 or as high as several thousand dollars, depending on the value of the collateral.

A:  Pawnshops offer the consumer a convenient and confidential way to borrow money in a very short amount of time (usually 5-10 minutes). A short-term cash need can be met with no credit check or legal consequences if the loan is not repaid.

A:  The process is much the same as any other lending institution, with the primary difference being the use of collateral instead of credit. With Capital City Loan & Jewelry, we hold and store your personal collateral item until the loan is repaid.

Pawn loans are written for four months (120 days). At the end of the loan period, the customer is required to repay the loan in full plus the small amount of interest due, then the collateral is returned. If the customer cannot pay the loan in full, the option of paying only the interest due and rewriting the loan for another four months (120 days) is available. If the customer does not repay the loan in full plus the interest due or rewrite the loan by the due date (plus a 10-day grace period), the collateral is forfeited to the pawnbroker. All interest rates and terms of a loan are governed by the State of California and cannot be changed or modified by the pawnbroker. A state-licensed pawnbroker is the only one who can legally write a pawn loan.

A:  Bring us your collateral merchandise (see below for accepted items). Tell us how much you would like to borrow. One of our associates will evaluate the item(s) and discuss the allowable amount of your loan. This is a percentage of the value the broker believes the collateral would bring in a sale. Although the ratio varies across pawnshops and the type of collateral (for instance, jewelry or a mountain bike), a typical loan is about 50 percent of the item's resale value. Present a valid, government-issued photo ID. Sign the required documents and collect your cash.

A:  We take almost anything of value. Common items that people pawn are gold, diamonds, watches, platinum, silver and coins, as well as instruments, electronics, tools, televisions, laptops, iPods, DVDs, DVD players, bikes, cameras, cars, collectibles, etc.

A:  We do not accept stolen items. We do not accept guns.

A:  Capital City Loan & Jewelry is the place where you can sell just about anything of value. Our experienced team is ready to help you evaluate your gold, platinum, diamond or gemstone jewelry. We also will buy musical equipment and electronics. Our transactions are confidential, convenient and fast by giving you instant cash on the spot!

Reasons to sell at Capital City Loan & Jewelry:
• Open seven days a week.
• All transactions are confidential.
• Your items are appraised by professionals.
• Friendly customer service.
• Get quick cash on the spot.

A:  Yes, we have a state-of-the-art security system that is monitored by the police 24 hours a day. We use a top-of-the-line surveillance system that records 24 hours a day, inside and out, as well as throughout our entire store. We store all jewelry and high-end loans in either walk-in vaults or UL-rated safes that are near-impenetrable. We take pride in our business and treat our customer's items as if they were ours, which is why we go to great lengths to give our customers as well as ourselves peace of mind knowing that the items are safe and secure.

A:  On average, 75 to 85 percent of all loans are repaid. Repeat customers make up most of our business, similar to any other lending or retail establishment. Pawnbrokers know the vast majority of their customers because they often borrow against the same items over and over again. It is solely the choice of the customer whether he/she elects to repay the loan.

A:  Price! Pawnshops can offer you the same quality merchandise as a retail establishment at prices ranging from 1/3 to 3/4 off retail. Pawnshops are an excellent place to find great deals on gold, diamonds, musical instruments, electronics, video game systems, cameras and much more! Make a fair offer; most prices are negotiable.

A:  Capital City Loan & Jewelry sells pre-owned merchandise in addition to new merchandise through our online eBay store and our nine stores located throughout the greater Sacramento area, including Roseville and West Sacramento. We have been in business for over 20 years and pride ourselves in customer service and a clean, inviting and friendly environment.

A:  Pawnshops are a highly regulated industry at the local, state and federal levels. Every consumer provides government-issued valid identification in a pawnshop whether selling an item or getting a loan. Every pawn loan and buy is reported on a JUS123 form, which is signed, thumb-printed and forwarded to local law enforcement to ensure that the item has not been reported stolen. In California, every item sold is held for 30 days before the item may be resold in order to give law enforcement time to run the required check.

Pawnbrokers are governed by all of the major federal laws that apply to entities designated as financial institutions. The federal laws that regulate the pawn industry are the Patriot Act, the Truth in Lending Act and the Equal Credit Opportunity Act as well as Data Privacy and Safeguard of Consumer Information as part of the Federal Trade Commission (FTC) rules. Pawn shops that deal in firearms are regulated by the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF). Pawnbrokers may also be federal firearms license holders.

A:  This really depends on the item that you are looking to pawn or sell. However, rest assured that we consistently offer fair prices for any items of value. We also offer free quotes so that you will know what your particular item is worth up front.

A:  We do offer a 10-day grace period to provide ample time for repayment. We can also offer you the option of paying only the interest due once the four months are up, and then we can rewrite the loan for another four months.

A:  We do not accept any guns or stolen items